This would be the best Hotel stay so far and we were amazed at every second of our stay.
Booking and Airport Pickup
Status: Accor Plus Platinum
I booked a Junior Suite for 2 nights during a sale, Used 10000 points and 5000 Rupees Cash.
Airport pickup and drop were part of the rate, so requested an airport pickup
Chaffuer and the Manager were waiting for me when I arrived, was swiftly taken to a Toyota Innova in the VIP pickup area (same floor as the exit from the Mumbai Airport T2 domestic)
Was offered some water and soda.
While in the car, the manager called the hotel to let them know that we are about to pull in to the hotel. Upon arriving, the staff was waiting for me, felt very special. I was directly taken to the room for check-in.
I was upgraded to the Prestige Suite (as I was hoping for).
Was given a welcome letter, Drink voucher for 2 and a small cake and flowers (My birthday month, they knew!). I asked them to take the cake away and bring it back the next day (as my wife & son would be joining me the next day)
I will let the pictures do all the talking.
The next day, when the cake arrived, we were in for a great surprize 🙂
We enjoyed the wine..
We opened a bag of chips and box of nuts from the minibar and were really full.
We then ordered room service for my son and few mins later, the food came in along with the F&B Manager thanking us for our loyality and also bought some complementory juices and chips.
This section covers the Lounge, the pics are during the cocktail hour.
We visited the lounge several times, for breakfast, tea, some fruits for my son.
During the cocktail hour, they served some hot snaks, my wife wanted to eat some paneer (cottage cheese snack) which was not a part of their offering. Upon request, It was specially made for her which made us feel very special.
Every where we went in the hotel, we constantly had staff come to us and thank us for our Loyality. They even offered us a tour of the hotel and showed us their one and only Imperial Suite which has a huge living area, 2 bed rooms and study/fitness room and a kitchenette for the butler. They said they don’t release the Imperial suite for booking and is only for special deligates and celebrities. We were simply amazed.
The best stay of our lives!
Will definetly recommend and will visit again.